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Policies

We will do everything we can to ensure your stay meets your every expectation. If you need anything, please do not hesitate to let us know.



Additional Charges

Children and Extra Bed Policy: All children are welcome. All children under 5 years stay free of charge when using existing beds. If children under 5 require a Pak N Play or a portable bed the charge is USD $30 each bed per night. All older children or adults are charged USD $30 per person per night whether using an existing bed or a portable. 

Minimum Night Stays

During our high season there is a 2 night minumum stay on the weekends. During some holidays there may be a two night minimum. If there is an orphan night, it can be booked without this requirement. Stays over 5 days may book with the front desk without this requirement.   

Paws Awhile Pet Friendly Accommodations: There are 3 specially appointed pet-friendly rooms for guests and their pets, Pet Friendly Room #1, #2 and Pet Suite #3. If you have booked a room other than one of these rooms and you have a pet, please call us to check the availability of one of these rooms. No other types of animals allowed. A "pet fee" of $25 per night per pet will be added to your bill upon arrival. Any extensive damage requiring extra housekeeping will incur charges as we see fit. 

Payment

We require your credit card information to confirm your reservation.
Amounts are authorized on your credit card at check in and subsequently charged at check out.

Cancellation

You may cancel or modify your reservation up to 5 days prior to check in time (4:00 p.m.) of your arrival date for free. Reservations cancelled after 4:00 pm WITHIN 5 days of reservation date will be charged one full night at current rate. Cancellation must be done by telephone as we do not accept them via email.

Check-in/Check-out

Check in between 4:00 and 8:00 p.m. (7:00 pm in low season).Check out by 11:00 a.m. 

If you are going to check-in after hours please call us and we will arrange a key drop for you. 

If you need an early check-in or late check-out, we will do our best to accommodate your request, however we cannot guarantee availability. An unauthorized late check-out will incur a penalty of one half day’s stay at current rate.

Lost and Found: Items will be stored in a safe place for 30 days. The front desk will do their best to contact the guest who left the item behind. If an item needs to be shipped, there will be a $15 minimum charge. This covers the postage, handling and packaging cost.

Safety & Comfort

Please do your best to comply with the following policies:

  • Smoking. Absolutely no smoking is permitted on our property. This includes vaping and cannabis. A lovely smoking area is located on the parking lot side of the hotel. *rooms affected by smoking/vaping will incur a damage fee
  • Pets: dogs are allowed at Paws Awhile Pet Friendly building as well as in front of the main building. Well-behaved dogs are welcome in the gazebo next to the building and down by the river on our property. Please no pets in the lobby.
  • No Candles or Incense. No burning of candles or incense is permitted.
  • Loud music or voices: please respect our quiet hours: 9:00 pm-9:00 a.m. If you have small children, do your best to see that they are not running around in the upstairs suites.

Guests are responsible for any damage that occurs during their stay. By signing our agreement, guests take responsiblity for paying for anything that is broken, stolen or requires excessive cleaning  We appreciate being informed of any damage that has occured during your stay. 

Thank you,

The TRS Staff